MIO FAQ's - Question of the Month

I just purchased a MIO and there is a black plastic tag attached. What is it and what do I do with it?

The black plastic tag you are referring to is actually a security tag to prevent theft from our retailers. Now that you have your MIO home, you can safely remove the tag from your watch. Please see the picture below.

If you require additional customer support please contact our customer service at 1-877-770-1116 or by filling out the form on our Contact Us page. 

"I use MIO because it is a simple, one item monitor.  It allows you to check how you are doing by tracking your calories, and heart rate, which can be a big motivator for improving your health and fitness level."

- Kathy Kaehler

Got a story?  Email us at feedback@mioglobal.com